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Wallet currency

Every customer balance, top-up, and order in your store uses one currency: your wallet currency.

Open Settings → Wallet currency and pick USD, EUR, or TRY. It’s also the first step of Setup.

Until you choose one, customers can’t top up or place orders. They’ll see a message that the store isn’t ready to take payments yet.

You can change your choice freely until the first customer wallet is created. A customer gets a wallet on their first top-up or order. After that the currency is fixed for good, because every balance and every ledger entry is recorded in it. Switching would silently change what those amounts mean.

The Settings card shows which state you’re in. If the currency is already fixed, it shows the currency with the note that customers have wallets in it.

Every amount in your panel and your store is shown in ordinary units of the wallet currency, written the way the visitor’s language writes numbers. A balance of one thousand two hundred thirty-four lira and fifty-six kuruş reads ₺1.234,56 in Turkish and TRY 1,234.56 in English; in dollars, $1.234,56 and $1,234.56.

Amounts are typed the same way: top-ups, withdrawals, a manual balance adjustment, a Stripe top-up cap. Each amount field names the currency and shows an example.

  • Turkish: a comma before the decimals, and dots between thousands if you like: 48,50, 1.234,56.
  • English: a dot before the decimals, and commas between thousands: 48.50, 1,234.56.
  • At most two decimals. An amount with more (48,505) is refused with a message. It’s never rounded for you.
  • The other language’s notation is refused, not guessed. On the Turkish site 48.50 isn’t read as 4.850 lira; it’s refused, and the message shows the right way to write it. A dot in Turkish only separates thousands, so 1.500 is one thousand five hundred.
  • Deducting: in a manual balance adjustment, a minus sign takes money off the balance: -12,50.

The invoice CSV export writes amounts as plain numbers with a dot before the decimals and no thousands separators (1234.56), which spreadsheets and accounting software read in any language.

Your providers may bill you in a different currency; that’s set per provider (see Connecting a provider), and their costs are converted with the exchange rates you set. What your customers pay and hold is always your wallet currency.