Exporting your data

You can download your store’s data at any time under Settings → Your data, for example before you close your account. Each file is a CSV that opens in Excel, Google Sheets or an accounting tool:

File	What’s in it
Users	Every account in your store: email, role, sign-up date, when the email was verified, and whether it’s frozen. No passwords.
Orders	Every order: customer, type, status, service, link, quantity, the price the customer paid and its currency, your cost and its currency, the provider’s order number, and dates.
Balance movements	Every entry in your customers’ balances: top-ups, holds, charges, refunds, withdrawals, adjustments and fees, with the customer and the amount.
Invoices	Every invoice record: what it’s for, the customer, the amount and the date.

Amounts are written in the currency’s main unit (12.50, not 1250). Every download is recorded in your audit log, with who downloaded which file.